“Proper management
of the work lives of human beings, of the way in which they earn their living,
can improve the world and in this sense be a utopian or revolutionary
technique.” -Abraham Maslow
Culture is the collective manner in which an organization
conducts itself.
It is
built on the values and vision of its leaders – from the founder on.
It is
reflected by the organization’s mission, its behaviors that are expected
or implicitly required, organizational design, processes, practices,
rituals, mannerisms, work methods, work environment, and reward systems.
Culture controls decision making, group dynamics, communication, and employees’
development,
satisfaction, and involvement.
It
determines the effectiveness of the organizations and, ultimately, its
performance.
Three types
of organizational culture
Constructive
Employees interact openly with each
other, support each other’s drives to do well in parallel with the
organization’s growth, are self-actualizing, achievement oriented, and
humanistic-encouraging.
Passive-defensive
Employees interact in ways that do
not threaten their security, think and behave in conventional ways, seek
approval, depend on others for direction, and avoid constructive challenges and
decision-making.
Aggressive-defensive
Employees approach tasks in
forceful ways, defending their status and job security, and are highly
oppositional, power-oriented, internally competitive, and too perfectionist.
While an organization may predominantly display one cultural
type, certainly all organizations show manifestations of normative beliefs and
behaviors from the others. This phenomenon is found in subcultures –
functional, hierarchical, occupational, geographical, age, and tenure.
Organizational
Effectiveness
Long-range studies have proven that constructive cultures
far outperform defensive cultures in revenues, net income, workforce growth,
and stock prices.
Through the use thoroughly researched, academically based
surveys which have been normed over many years across a wide range of
industries, we help organizations assess and measure their cultures – and to
put into place long-range initiatives to increase their organizational
effectiveness.
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To learn more or to schedule an initial meeting,
please click here or call 201-357-5844.