"It is only as we develop others that we permanently succeed."
                                                                    - Harvey Firestone  


Harvey Firestone’s words (above) are more powerful and more pertinent every day.

The Management Workshop Series - created, developed, and delivered by Amdur Coaching and Advisory Group, LLC - does what Firestone would have expected: provide high-level, highly interactive workshops on critical topics for managers and leaders.

Compact. To the point.

These workshops are from four to six hours in length, focused on key issues for management development, and offer great “take-aways” that will be useful the minute your mangers get back to their offices.

Workshop Topics

With the list still growing, we currently offer management workshops in:Motivation and Leadership
        Coaching and Counseling
        Creativity and Discovery
        Creative Problem Solving
        Team Building
        Synergistic Decision Making
        Executive Communication and Presentation Skills
        Dealing with Difficult People
        Giving and Receiving Feedback
        Delegation Skills and Techniques
 
How do we do it?

Our workshops revolve around total engagement of the participants, utilize
stimulating content and exercises, and provide useful materials for future
reference.     ____________                                                   

                   To learn more or to schedule an initial meeting,
                         please click here or call 201-357-5844.                                       _______________

                                              COURSE OUTLINES

Motivation and Leadership

    Why do we want motivated employees?
    What is motivation?
    What is leadership?
    An understanding of human motivation
    Maslow's Hierarchy of Needs
    The three "Rs" of motivation
    Building positive self-concept
    Goal setting
    Two indispensable leadership thoughts
    Three indispensable leadership behaviors
    The "A.R.T." of leadership
    Ten rules for effective teams

Coaching and Counseling

    What is coaching? What is counseling?
    Distinctions between coaching and counseling
    When do we do each? Both?
    Why do we do each? Both? How do we choose?
    The Coaching Cycle
    Creating the right climate
    On becoming a coach  
    Six steps and four stages of counseling
    Signs to look for
    Ten pillars of coaching

Creative Problem Solving

    Nine proven creative problem solving techniques
    Simulated problem solving situation
    Small team formation for synergistic decision making
    Application of problem solving techniques

Team Building

    What is a team?
    What do we mean by team building?
    The “building” blocks of team “building”
    Kurt Lewin: “About Teams”
    It’s all about motivation
    The four stages of building a team
    Dynamics of a team
    Basic team skills
    Effective meetings
    Empowerment
    Teams and conflict
    Creating a team culture
    Some basic truths about teams
    Teams and conflict
    Team building tips

Synergistic Decision Making

    What is synergy?
    Why do you want it?
    How do you develop it?
    Why do some teams perform better than others?
    What accounts for the differences?
    Effective decisions: quality + acceptance  
    Simulated interactive exercise:
        Synergistic decision making and team dynamics
    Outcome:
        Hands-on demonstration of the effectiveness of synergistic teams

Effective Communication and Presentation Skills

    Fundamental principles of communication
    The five communication skills:
        Oral, written, presentation, cross-cultural, and listening
    Listening: Half the communication process: the BIGGER half!
        The difference between listening and hearing
        The difference between active and passive listening
    Six big barriers to effective listening
        Skills to overcome those barriers
    Using PowerPoint and other visual aids
        Why use it?
        How to use it effectively
        Format, design, text, fonts, content, style, backgrounds
    The three "Vs" of presentations
    The three types of presentations
        Informative, persuasive, and special occasion
    Understanding your audience
    The pitfalls in electronic communication
    Group communication and dynamics
    The Power of the Positive Word
    First-rate presenting

Dealing with Difficult People

    What does “difficult people” mean?
    Types of “difficult people”
    STOP!!! Is there a better way to say this?
    Different ways people can be difficult
    Behavior vs. personality...what's the difference?
    Behavior groupings and styles
        Passive/defensive and aggressive/defensive
    Coping strategies
    Two approaches to dealing with difficult people:
        Situational and preventative

Giving and Receiving Feedback

    What is feedback?
    The "Feedback Loop"
    Reasons for giving and receiving feedback
    Giving constructive feedback - 16 points to ponder
    Receiving feedback constructively - 15 important points
    Positive or negative – make it constructive
    Effective listening
        The difference between listening and hearing
        The difference between active and passive listening
    Tips for giving or receiving feedback well
    Making sure your feedback is constructive
    Feedback styles – both giving and receiving
    Feedback skills

Delegation Skills and Techniques

    What is delegation?
    Don't just delegate...delegate well.
    S.M.A.R.T. delegating
    S.M.A.R.T.E.R. delegation
    Seven benefits of delegation
    How to delegate effectively - The Seventeen Commandments
    Levels of delegation - "The Delegation Continuum"
    Tips for delegating like the pro you are
    Why do managers fail to delegate?
    Barriers to delegation
    What NOT to delegate


_______________
                                              
                   To learn more or to schedule an initial meeting,
                         please click here or call 201-357-5844.