Management Workshop Series

Harvey Firestone’s words (above) are more powerful and more pertinent every day.

The Management Workshop Series - created, developed, and delivered by Amdur Coaching and Advisory Group, LLC - does what Firestone would have expected: provide high-level, highly interactive workshops on critical topics for managers and leaders.

Compact. To the point.

These workshops are from four to six hours in length, focused on key issues for management development, and offer great “take-aways” that will be useful the minute your mangers get back to their offices.

Workshop Topics

With the list still growing, we currently offer management workshops in:

How do we do it?

Our workshops revolve around total engagement of the participants, utilize stimulating content and exercises, and provide useful materials for future reference.

COURSE OUTLINES

Motivation and Leadership

   

Why do we want motivated employees?

What is motivation?

Understanding where motivation really comes from

What is leadership?

Maslow's Hierarchy of Needs

The three "Rs" of motivation

Building positive self-concept

Goal setting

Two indispensable leadership thoughts

Three indispensable leadership behaviors

The "A.R.T." of leadership

Ten rules for effective teams

Coaching and Counseling

What is coaching? What is counseling?

Distinctions between coaching and counseling

When do we do each? Both?

Why do we do each? Both? How do we choose?

The Coaching cycle

Creating the right climate

On becoming a coach  

Six steps and four stages of counseling

Signs to look for

Ten pillars of coaching

Creative Problem Solving

Nine proven creative problem solving techniques

Simulated problem solving situation

Small team formation for synergistic decision making

Application of problem solving techniques

Team Building

What is a team?

What do we mean by team building?

The “building” blocks of team “building”

Kurt Lewin: “About Teams”

It’s all about motivation

The four stages of building a team

Dynamics of a team

Basic team skills

Effective meetings

Empowerment

Teams and conflict

Creating a team culture

Some basic truths about teams

Teams and conflict

Team building tips

Synergistic Decision Making

What is synergy?

Why do you want it?

How do you develop it?

Why do some teams perform better than others?

What accounts for the differences?

Effective decisions: quality + acceptance  

Simulated interactive exercise:

Synergistic decision making and team dynamics

Outcome:

Hands-on demonstration of the effectiveness of synergistic teams

Effective Communication and Presentation Skills

Fundamental principles of communication

The five communication skills:

Oral, written, presentation, cross-cultural, and listening

Half the communication process: the BIGGER half!

The difference between listening and hearing

The difference between active and passive listening

Six big barriers to effective listening

Skills to overcome those barriers

Using PowerPoint and other visual aids

Why use it?

How to use it effectively

Format, design, text, fonts, content, style, backgrounds

The three "Vs" of presentations

The three types of presentations

Informative, persuasive, and special occasion

Understanding your audience

The pitfalls in electronic communication

Group communication and dynamics

The Power of the Positive Word

irst-rate presenting

Dealing with Difficult People

What does “difficult people” mean?

Types of “difficult people”

STOP!!! Is there a better way to say this?

Different ways people can be difficult

Behavior vs. personality...what's the difference?

Behavior groupings and styles

Passive/defensive and aggressive/defensive Coping strategies

Two approaches to dealing with difficult people:

   – Situational and preventative

Giving and Receiving Feedback

What is feedback?

The "Feedback Loop"

Reasons for giving and receiving feedback

Giving constructive feedback - 16 points to ponder

Receiving feedback constructively - 15 important points

Positive or negative – make it constructive

Effective listening

   – The difference between listening and hearing

   – The difference between active and passive listening

Tips for giving or receiving feedback well

Making sure your feedback is constructive

Feedback styles – both giving and receiving

Feedback skills

Delegation Skills and Techniques

What is delegation?

Don't just delegate...delegate well.

S.M.A.R.T. delegating

S.M.A.R.T.E.R. delegation

Seven benefits of delegation

How to delegate effectively – The Seventeen Commandments

Levels of delegation – "The Delegation Continuum"

Tips for delegating like the pro you are

Why do managers fail to delegate?

Barriers to delegation

What NOT to delegate